In this section, you can find answers to the most frequently asked questions we regularly receive.
FREQUENTLY ASKED QUESTIONS
About the HIPSTER™
What makes HIPSTER different from other carriers?
MULTIPLE USES FOR EVERY OCCASION: With HIPSTER™, you will get to enjoy all the benefits of a hip seat, structure carrier AND a ring sling! One carrier, 9 different uses.
SEAT BASE ONLY: This set up allows your little one to stay close to you without feeling enclosed in (like a traditional carrier) but still able to explore surroundings. It’s perfect for taking care of house chores at home, when your baby insists on being carried, when you’re out at a friend’s house (where you don’t feel comfortable leaving your baby alone on the floor), or places that are not stroller-friendly like museums, narrow shopping aisles, or smaller restaurants.
DOUBLE SHOULDER CARRIER: This set up transforms HIPSTER™ into a traditional structured carrier, perfect for the times you need to be completely HANDSFREE. The double shoulder straps goes over each shoulder, which reduces back strain. In this set up, you can also discreetly nurse your baby when out in public.
SINGLE SHOULDER CARRIER: This set up allows you to use HIPSTER™ like a ring sling, where you can position your baby on your side and also have both hands free.
DUAL LAYER OPTION FOR EXTRA WARMTH/ COOLING: HIPSTER™ carrier top incorporates a double layer to protect and keep your baby warm and cozy on colder days, but is removable for hot summer days. The mesh material underneath keeps your baby cool so that s/he can stay in the carrier longer, more comfortably.EXTRA STORAGE: When the top layer is zipped up, it provides extra protection from the cold and also acts as a small storage area for a diaper, or any other essential items. We also added a pocket on the belt for phones, keys and money for easy access.SIMPLICITY: No confusing, long straps or intricate systems. HIPSTER™ is designed for easy on/off, for parents who do not have the time to read pages and pages of manuals to learn how to use the product!
What is the recommend age to use HIPSTER?
HIPSTER™ is suitable for children ages 3 months to 3 years old. (NOTE: Age range may vary for each baby, starting from when your baby has developed proper back support to hold up his/her neck to a maximum of 20kg.)
Will my baby's legs hang or dangle when using the HIPSTER?
The seat base is intentionally built wide enough so that your baby’s hips rest in a healthy position, where his/ her legs are lifted and supported at hip level and not hanging or dangling.
Safety and health
How do I know that HIPSTER is safe for my baby?
HIPSTER™ has been submitted and approved by global wide safety standards. The raw materials found in the PU foam insert (used in HIPSTER™ hipseat) are fire resistant and non-toxic, verified through SGS testing. SGS, is a world-leading inspection, verification, testing and certification company.
For the US/ CANADA: HIPSTER™ meets the US safety standard ASTM F2236 and CPSIA 2014, and the Consumer Product Safety Improvement Act of 2014.
For EUROPE: HIPSTER™ meets the EN71-3 standard.
GLOBALLY: HIPSTER™ meets the safety standard EN13209-2:2005.
How do I clean HIPSTER?
HIPSTER™ is made with 100% nylon, stain resistant material, and is machine washable. Remove seat foam insert prior to cleaning. Wash with COLD water in GENTLE CYCLE ONLY. Air/ hang dry ONLY, do NOT put HIPSTER™ in dryer. For light cleaning, simply wipe with a damp towel.
Where is HIPSTER sold?
HIPSTER™ is currently only available on http://miamilyhk.shoplineapp.com. For distribution questions, please contact us at firstname.lastname@example.org.
How much does HIPSTER cost?
HIPSTER™ is available to purchase at $1298.00 and includes the hip seat base, double shoulder top carrier, teething pads (2), head cover, MiaMily foldable travel bag.
I have more questions, how can I contact MiaMily?
For additional questions, please contact us at: email@example.com
Design and functionality
How is HIPSTER the smart carrier?
HIPSTER™ is ergonomically designed to minimize the cause of back pain when holding a baby. We tend to hold babies by resting him/her on the side of our hips causing us to twist our spine. With HIPSTER™ your baby’s weight is distributed evenly on the seat and not your hips, which allows you to hold your baby standing straight up, protecting your back.